Returns & Exchanges
At Fahlo, we want you to love your fashion finds; if you are not completely satisfied, you can return or exchange any unworn items with original tags within 30 days of delivery. Our streamlined process ensures a quick resolution so you can get back to styling your favorite looks.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the items are in their original, unworn condition.
Print and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing